Clear Answers Before You Start Using BusinessBook Plus

Find answers about BusinessBook Plus features, pricing, setup, migration, GST billing, inventory, reports, support, account access, and partnerships.

Popular FAQ Areas

1
Product and features Understand billing, inventory, reports, GST, users, customers, and vendors.
2
Pricing and plans Learn about free, starter, growth, scaling, upgrades, and add ons.
3
Setup and migration Know what information is needed and how migration support works.
4
Support and troubleshooting Get help with login, technical issues, data mismatch, and product usage.
Answer your all questions

Frequently Asked Questions

Explore our FAQs or reach out to our expert team for personalized assistance.

See Product Tour

General Questions

Basic questions about BusinessBook Plus and who it is built for.

What is BusinessBook Plus?

BusinessBook Plus is a business management software designed to help small and growing businesses manage daily operations such as billing, accounting, inventory, customers, vendors, payments, GST, and reports.

It helps businesses move from manual records, notebooks, Excel files, and disconnected tools to one organized system.

Who is BusinessBook Plus for?

BusinessBook Plus is suitable for:

  • Retail shops
  • Wholesalers
  • Distributors
  • Traders
  • Small manufacturers
  • Service providers
  • Local businesses
  • Growing SMEs
  • Businesses using Excel or manual records
What problems does BusinessBook Plus solve?

BusinessBook Plus helps businesses reduce confusion caused by scattered records and manual work.

  • Faster invoice creation
  • Better customer and vendor tracking
  • Clearer inventory visibility
  • Organized payment records
  • Improved purchase and sales tracking
  • Easier business reporting
  • Better GST related record management
Is BusinessBook Plus only for accounting?

No. BusinessBook Plus is more than accounting software. It combines accounting, billing, inventory, customers, vendors, payments, GST workflows, and reports in one platform.

It is designed to support daily business operations, not just bookkeeping.

Back to top

Product and Feature Questions

Questions about invoices, inventory, users, reports, payments, and GST workflows.

Can I create invoices in BusinessBook Plus?

Yes. BusinessBook Plus allows you to create and manage invoices for your business. You can use it to maintain billing records and track customer transactions.

Can I manage inventory in BusinessBook Plus?

Yes. BusinessBook Plus supports inventory management so you can track products, stock movement, and business inventory more clearly.

Available inventory features may depend on your selected plan.

Can I manage customers and vendors?

Yes. You can maintain customer and vendor records in BusinessBook Plus. This helps you keep business contacts, transactions, purchases, sales, and payment details more organized.

Can I record payments and expenses?

Yes. BusinessBook Plus helps you record payments and business related financial entries. This gives you better visibility into money received, money paid, and outstanding balances.

Does BusinessBook Plus support reports?

Yes. BusinessBook Plus provides reports to help you understand business performance, sales, purchases, inventory, payments, and other important business areas.

The type and depth of reports may vary by plan.

Does BusinessBook Plus support GST billing?

Yes. BusinessBook Plus is designed to support GST related billing and business record management. The exact GST features available may depend on your selected plan and configuration.

Can I add multiple users?

Yes. BusinessBook Plus supports user access based on your selected plan. Higher plans may allow more users and better operational control.

Can I manage more than one business?

Some plans may allow more than one business to be managed under the same account. Please check the plan comparison section for current limits.

Back to top

Pricing and Plan Questions

Questions about free plan, upgrades, paid plans, billing cycle, add ons, and cancellation.

Is there a free plan?

Yes. BusinessBook Plus offers a free plan so you can start using the software without upfront cost.

The free plan is suitable for businesses that want to start simple and upgrade later when they need more control.

Can I upgrade my plan later?

Yes. You can start with the free plan and upgrade when your business needs more users, higher limits, better visibility, or advanced features.

Which plan is right for my business?

The right plan depends on your business size, number of users, transaction volume, inventory needs, and reporting requirements.

  • Free Plan: Best for starting simple
  • Starter Plan: Best for daily business operations with better tools
  • Growth Plan: Best for growing operations with more users and better visibility
  • Scaling Plan: Best for larger operations that need stronger tools and control
Are prices monthly or yearly?

BusinessBook Plus plans may be shown with yearly pricing. Please check the pricing page for the latest price, billing cycle, and plan details.

Are there any add ons?

BusinessBook Plus may offer add ons for additional requirements such as extra users, extra business limits, advanced support, migration assistance, or other services.

Add on availability may depend on your selected plan.

Can I cancel or change my plan?

Plan change and cancellation policies may depend on the billing terms applicable at the time of purchase. Please contact the BusinessBook Plus team for current policy details.

Back to top

Setup and Onboarding Questions

Questions about getting started, business setup, training, and required information.

How do I get started with BusinessBook Plus?

You can start by creating your account, setting up your business profile, adding customers, vendors, products, and configuring basic business preferences.

After setup, you can begin using the system for invoices, inventory, payments, and reports.

Do you help with initial setup?

Yes. BusinessBook Plus can help with initial setup guidance. Setup support may include business profile configuration, product setup, customer and vendor setup, opening stock, and basic workflow guidance.

What information do I need before setup?

For a smoother setup, keep the following information ready:

  • Business name and contact details
  • GST details, if applicable
  • Product or service list
  • Customer list
  • Vendor list
  • Opening stock details
  • Opening balances, if required
  • User details for team access
Can your team train my staff?

Yes. Training support may be available depending on the selected plan and support requirement. The team can help users understand basic workflows such as invoicing, inventory, payments, and reports.

Back to top

Data Migration Questions

Questions about moving data from Excel, manual records, or another software.

Can I move data from Excel to BusinessBook Plus?

Yes. If your business records are currently maintained in Excel, BusinessBook Plus can help you prepare and organize data for setup or migration.

Can I migrate from another software?

Yes. Migration from another software may be possible depending on data availability, data format, quality, and scope.

The migration process may require review before confirmation.

What type of data can be migrated?

Migration support may include:

  • Customers
  • Vendors
  • Products
  • Inventory or opening stock
  • Opening balances
  • Basic invoice or transaction records, where applicable
How long does data migration take?

Data migration time depends on data volume, data quality, format, and complexity. Clean and well organized data can be migrated faster than incomplete or inconsistent data.

Will my old data be checked before migration?

Yes. It is recommended to review your data before migration. Incorrect, duplicate, or incomplete data can create issues after import.

Back to top

Account and Access Questions

Questions about password reset, users, access control, and account details.

What should I do if I forget my password?

Use the password reset option on the login page. If you still face issues, contact support with your registered email or mobile number.

Can I control what each user can access?

User access and permissions may be available depending on your selected plan. Higher plans may offer better control over user roles and access.

Can I change my registered email or mobile number?

You may contact support to update important account details. Some changes may require verification for security reasons.

Is my business data safe?

BusinessBook Plus is designed to help businesses manage their data in an organized digital system. For specific details about data security, backups, privacy, and access control, please refer to the Privacy Policy and Terms of Use pages or contact the BusinessBook Plus team.

Back to top

Billing, GST, and Reports Questions

Questions about GST invoices, reports, outstanding payments, purchases, and exports.

Can I create GST invoices?

Yes. BusinessBook Plus supports GST related billing workflows. Please check your selected plan and configuration for available GST features.

Can I generate sales and purchase reports?

Yes. BusinessBook Plus supports business reporting for sales, purchases, payments, inventory, and related operational areas.

Can I track outstanding payments?

Yes. BusinessBook Plus can help you track payments and outstanding amounts so you have better visibility into what is received and what is pending.

Can I manage purchase records?

Yes. You can manage purchase related records and vendor transactions in BusinessBook Plus.

Can I export reports?

Export options may be available depending on the selected report and plan. Please check the report section inside the product or contact support for details.

Back to top

Support Questions

Questions about contacting support, support details, demo requests, and free plan support.

How do I contact support?

You can contact support through the website contact form or email.

Support Email: support@businessbookplus.com

Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

What details should I include in a support request?

To help the support team resolve your issue faster, include:

  • Registered business name
  • Registered email or mobile number
  • Module where the issue occurred
  • Short description of the issue
  • Screenshot or error message, if available
  • Steps followed before the issue occurred
Is support available for the free plan?

Basic support may be available for free plan users. Priority support, guided setup, or advanced assistance may depend on the selected paid plan.

Can I request a product demo?

Yes. You can request a product demo through the contact page. The team can walk you through key features and help you understand the right plan for your business.

Back to top

Partner Questions

Questions about BusinessBook Plus partnership models and partner services.

Can I become a BusinessBook Plus partner?

Yes. BusinessBook Plus welcomes partners such as accountants, GST consultants, software resellers, IT service providers, business consultants, sales partners, and implementation partners.

What types of partnerships are available?

BusinessBook Plus may offer different partner models, such as:

  • Referral Partner
  • Sales Partner
  • Implementation Partner
  • Strategic Partner
Can partners provide setup and training services?

Yes. Suitable partners may help customers with setup, training, onboarding, data preparation, and local support.

How do I apply as a partner?

You can apply through the Partner page or contact the BusinessBook Plus team with your business details and partnership interest.

Back to top

Troubleshooting Questions

Basic steps for page loading issues, report mismatch, invoice saving, and login problems.

The page is not loading properly. What should I do?

Try the following steps:

  • Refresh the page.
  • Check your internet connection.
  • Use the latest version of your browser.
  • Clear browser cache.
  • Try opening the page in another browser.
  • Contact support if the issue continues.
I see wrong data or mismatch in reports. What should I do?

First, check whether all transactions, payments, purchases, and opening balances have been entered correctly.

If the mismatch continues, contact support with screenshots and details of the affected report.

My invoice is not saving. What should I do?

Check whether all required fields are filled correctly. Also confirm that product, customer, tax, and amount details are valid.

If the issue continues, contact support with a screenshot and steps followed before the error.

I am unable to log in. What should I do?

Check your email or mobile number and password. Use the password reset option if needed. If you still cannot access your account, contact support.

Back to top

Still Have Questions?

If you did not find the answer you were looking for, contact BusinessBook Plus for product questions, support, demo requests, setup assistance, migration guidance, pricing details, or partnership enquiries.