Accounting Software FAQs

Clear answers about accounting, inventory, GST, plans, data migration, billing, reports, account access, support, and partnerships.

50+ practical answers 10 FAQ topics Updated for current plans
Answers to your questions

Frequently Asked Questions

Select a topic or open a question below. Answers are grouped around common business tasks so you can find what you need quickly.

General Questions

Basic questions about BusinessBook Plus and who it is built for.

What is BusinessBook Plus?

BusinessBook Plus is accounting and inventory software designed to connect billing, inventory, GST, payments, cash flow, and financial reporting. It helps businesses move from manual records, notebooks, Excel files, and disconnected tools to one organized system.

Who is BusinessBook Plus for?

BusinessBook Plus is suitable for:

  • Retail shops
  • Wholesalers
  • Distributors
  • Traders
  • Small manufacturers
  • Service providers
  • Local businesses
  • Growing SMEs
  • Businesses using Excel or manual records
What problems does BusinessBook Plus solve?

BusinessBook Plus helps businesses reduce confusion caused by scattered records and manual work.

  • Faster invoice creation
  • Better customer and vendor tracking
  • Clearer inventory visibility
  • Organized payment records
  • Improved purchase and sales tracking
  • Easier business reporting
  • Better GST related record management
Is BusinessBook Plus only for accounting?

No. BusinessBook Plus is more than accounting software. It combines accounting, billing, inventory, customers, vendors, payments, GST workflows, and reports in one platform.

It is designed to support daily business operations, not just bookkeeping.

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Product and Feature Questions

Questions about invoices, inventory, users, reports, payments, and GST workflows.

Can I create invoices in BusinessBook Plus?

Yes. BusinessBook Plus allows you to create and manage invoices for your business. You can use it to maintain billing records and track customer transactions.

Can I manage inventory in BusinessBook Plus?

Yes. BusinessBook Plus supports inventory management so you can track products, stock movement, and business inventory more clearly.

Inventory depth varies by plan, from basic inventory in Freemium to barcode-enabled and advanced inventory capabilities in paid plans.

Can I manage customers and vendors?

Yes. You can maintain customer and vendor records in BusinessBook Plus. This helps you keep business contacts, transactions, purchases, sales, and payment details more organized.

Can I record payments and expenses?

Yes. BusinessBook Plus helps you record payments and business related financial entries. This gives you better visibility into money received, money paid, and outstanding balances.

Does BusinessBook Plus support reports?

Yes. BusinessBook Plus provides reports to help you understand business performance, sales, purchases, inventory, payments, and other important business areas.

The type and depth of reports vary by plan. Compare plan features for current reporting levels.

Does BusinessBook Plus support GST billing?

Yes. BusinessBook Plus is designed to support GST related billing and business record management. The exact GST features available may depend on your selected plan and configuration.

Can I add multiple users?

Yes. User limits vary by plan. Freemium includes 1 user, Standard includes 2 users, and Professional includes 3 users. Enterprise user limits can be customized based on requirements.

Can I manage more than one business?

Yes. Freemium and Standard currently include one business, while Professional includes two businesses. Additional business support may be available as an add on for eligible paid plans, and Enterprise can be customized.

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Pricing and Plan Questions

Questions about Freemium, Standard, Professional, Enterprise, upgrades, billing, limits, add ons, and cancellation.

Can I start with the Freemium Plan?

Yes. The Freemium Plan is designed for very small businesses and solo users moving from manual records or spreadsheets to organized digital accounting.

It includes one user, one business, up to 500 invoices, a simple dashboard, inventory management, and basic reports. You can upgrade later as your requirements grow.

Can I upgrade my plan later?

Yes. You can move from Freemium to Standard, Professional, or Enterprise as your invoice volume, number of users, inventory requirements, GST and compliance needs, reporting, or operational complexity increases.

Compare current accounting software plans and pricing.

Which BusinessBook Plus plan is right for my business?

The right plan depends on your business size, users, transaction volume, inventory needs, compliance requirements, reporting depth, and the level of operational control you need.

  • Freemium Plan: For solo users and very small businesses starting digital accounting.
  • Standard Plan: For everyday business operations that need higher limits, barcode inventory, multi-tax support, and standard reports.
  • Professional Plan: For growing teams that need more users, advanced inventory, e-Way Bill, e-Invoicing, POS billing, recurring billing, and deeper reporting.
  • Enterprise Plan: For complex requirements such as custom workflows, integrations, migration, tailored controls, and SLA-based support.
Which plan includes POS billing, e-Way Bill, and e-Invoicing?

Professional includes POS billing, e-Way Bill, and e-Invoicing. These capabilities are not included in the current Freemium or Standard plan configuration.

Can I add more users or businesses later?

Extra users and additional business support may be available as paid add ons for eligible plans. Professional already includes multiple users and more than one business, while Enterprise limits can be tailored to the contract.

Are prices monthly or yearly?

BusinessBook Plus plans may be shown with yearly pricing. Please check the pricing page for the latest price, billing cycle, and plan details.

Are there any add ons?

BusinessBook Plus may offer add ons for additional requirements such as extra users, extra business limits, advanced support, migration assistance, or other services.

Add on availability may depend on your selected plan.

Can I cancel or change my plan?

Plan change and cancellation policies may depend on the billing terms applicable at the time of purchase. Please contact the BusinessBook Plus team for current policy details.

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Setup and Onboarding Questions

Questions about getting started, business setup, training, and required information.

How do I get started with BusinessBook Plus?

You can start by creating your account, setting up your business profile, adding customers, vendors, products, and configuring basic business preferences.

After setup, you can begin using the system for invoices, inventory, payments, and reports.

Do you help with initial setup?

Yes. BusinessBook Plus can help with initial setup guidance. Setup support may include business profile configuration, product setup, customer and vendor setup, opening stock, and basic workflow guidance.

What information do I need before setup?

For a smoother setup, keep the following information ready:

  • Business name and contact details
  • GST details, if applicable
  • Product or service list
  • Customer list
  • Vendor list
  • Opening stock details
  • Opening balances, if required
  • User details for team access
Can your team train my staff?

Yes. Training support may be available depending on the selected plan and support requirement. The team can help users understand basic workflows such as invoicing, inventory, payments, and reports.

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Data Migration Questions

Questions about moving data from Excel, manual records, or another software.

Can I move data from Excel to BusinessBook Plus?

Yes. If your business records are currently maintained in Excel, BusinessBook Plus can help you prepare and organize data for setup or migration.

Can I migrate from Excel, Tally, Zoho, QuickBooks, or another accounting system?

Yes. Migration from another software may be possible depending on data availability, data format, quality, and scope.

The migration process may require review before confirmation.

What type of data can be migrated?

Migration support may include:

  • Customers
  • Vendors
  • Products
  • Inventory or opening stock
  • Opening balances
  • Basic invoice or transaction records, where applicable
How long does data migration take?

Data migration time depends on data volume, data quality, format, and complexity. Clean and well organized data can be migrated faster than incomplete or inconsistent data.

Will my old data be checked before migration?

Yes. It is recommended to review your data before migration. Incorrect, duplicate, or incomplete data can create issues after import.

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Account and Access Questions

Questions about password reset, users, access control, and account details.

What should I do if I forget my password?

Use the password reset option on the login page. If you still face issues, contact support with your registered email or mobile number.

Can I control what each user can access?

User access and permissions may be available depending on your selected plan. Higher plans may offer better control over user roles and access.

Can I change my registered email or mobile number?

You may contact support to update important account details. Some changes may require verification for security reasons.

Is my business data safe?

BusinessBook Plus is designed to help businesses manage their data in an organized digital system. For specific details about data security, backups, privacy, and access control, please refer to the Privacy Policy and Terms of Use pages or contact the BusinessBook Plus team.

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Billing, GST, and Reports Questions

Questions about GST invoices, reports, outstanding payments, purchases, and exports.

Can I create GST invoices?

Yes. BusinessBook Plus supports GST related billing workflows. Please check your selected plan and configuration for available GST features.

Can I generate sales and purchase reports?

Yes. BusinessBook Plus supports business reporting for sales, purchases, payments, inventory, and related operational areas.

Can I track outstanding payments?

Yes. BusinessBook Plus can help you track payments and outstanding amounts so you have better visibility into what is received and what is pending.

Can I manage purchase records?

Yes. You can manage purchase related records and vendor transactions in BusinessBook Plus.

Can I export reports?

Export options may be available depending on the selected report and plan. Please check the report section inside the product or contact support for details.

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Support Questions

Questions about contacting support, support details, demo requests, and Freemium Plan support.

How do I contact support?

You can contact support through the website contact form or email.

Support Email: support@businessbookplus.com

Support Hours: Monday to Saturday, 10:00 AM to 5:00 PM IST

What details should I include in a support request?

To help the support team resolve your issue faster, include:

  • Registered business name
  • Registered email or mobile number
  • Module where the issue occurred
  • Short description of the issue
  • Screenshot or error message, if available
  • Steps followed before the issue occurred
What support is included with each plan?

Freemium includes self-help support, Standard includes standard support, and Professional includes priority support. Enterprise support can be tailored and may include SLA-based terms depending on the agreed scope.

Can I request a product demo?

Yes. You can request a product demo through the contact page or demo page. The team can walk you through key features and help you understand the right plan for your business.

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Partner Questions

Questions about BusinessBook Plus partnership models and partner services.

Can I become a BusinessBook Plus partner?

Yes. BusinessBook Plus welcomes partners such as accountants, GST consultants, software resellers, IT service providers, business consultants, sales partners, and implementation partners.

What types of partnerships are available?

BusinessBook Plus may offer different partner models, such as:

  • Referral Partner
  • Sales Partner
  • Implementation Partner
  • Strategic Partner
Can partners provide setup and training services?

Yes. Suitable partners may help customers with setup, training, onboarding, data preparation, and local support.

How do I apply as a partner?

You can apply through the Partner page or contact the BusinessBook Plus team with your business details and partnership interest.

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Troubleshooting Questions

Basic steps for page loading issues, report mismatch, invoice saving, and login problems.

The page is not loading properly. What should I do?

Try the following steps:

  • Refresh the page.
  • Check your internet connection.
  • Use the latest version of your browser.
  • Clear browser cache.
  • Try opening the page in another browser.
  • Contact support if the issue continues.
I see wrong data or mismatch in reports. What should I do?

First, check whether all transactions, payments, purchases, and opening balances have been entered correctly.

If the mismatch continues, contact support with screenshots and details of the affected report.

My invoice is not saving. What should I do?

Check whether all required fields are filled correctly. Also confirm that product, customer, tax, and amount details are valid.

If the issue continues, contact support with a screenshot and steps followed before the error.

I am unable to log in. What should I do?

Check your email or mobile number and password. Use the password reset option if needed. If you still cannot access your account, contact support.

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Still Have Questions?

If you did not find the answer you were looking for, contact BusinessBook Plus for product questions, support, demo requests, setup assistance, migration guidance, pricing details, or partnership enquiries.

BusinessBook Plus accounting software for GST billing and inventory management